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Product

Social Seating and Booking Platform

What is it?

SeatID is a social seating platform that helps eCommerce sites both in travel and ticketing improve conversion by showing shoppers who is sitting where. SeatID pulls in profile information from both Facebook and LinkedIn to let users know which of their friends are on which flight, staying at which hotel, attending which concert, etc. This social proofing drives higher engagement and conversion.

Easy Implementation

SeatID is a Software as a Service (SaaS) cloud based solution.
SeatID does not require any integration with the website’s back-end systems. Addition of SeatID to the website takes only a few minutes and is essentially the same as adding widgets to the website.

Why do you Need it?

Socializing is a key element in the decision-making process. A rapidly increasing number of people share and socialize online as part of a cognitive process to help them resolve issues. SeatID is the only vendor that offers an off-the-shelf product that can socialize the online purchase processes and help you serve your users better, increase user engagement and sales.

Pricing

SeatID is offered for FREE for at least one year.
No long term commitment, no strings attached, no credit card required. We’re just focusing on changing the online ticketing and booking experience for millions of users, forever.

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Features

SeatID Social Widget

The SeatID social widget allows for easy implementation of social elements on to any website in minutes. It’s a simple copy and paste of code. Example of what the widget can show:

  • Who of my friends will be on the flight / train / game / theater, etc.
  • Who of my friends have ever been to this hotel? Or who of my friends will be at this hotel while I’ll be there?
  • Who of my friends have made a reservation for this packaged deal?

The widget shows faces of people from four different social circles: friends, friends of friends, people with shared interests and everyone else – all based on privacy settings defined by the user.

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Email to Users

SeatID socializes the whole ticketing and booking experience for the users. After the user has made the reservation, things keep on changing and other friends may buy tickets, reservations or make booking. SeatID keeps the users updated with these changes through a periodically email that is sent to update them.

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Dashboard and Reports

SeatID allows its customers to get insights and demographics about the users who opted-in and used SeatID.

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Privacy Settings

Protecting the user’s data and privacy is of our top concern, that’s why SeatID has implemented a strict privacy protection policy that offers information controls to help users take charge of what information they do or don’t show. As a non-intrusive, opt-in service, SeatID only becomes effective when users choose to use it. If they don’t, they will just go though the usual ticketing or booking process without any disruption from SeatID and the user will not be visible to any of the other users. However if users do choose to use SeatID, they will have the option to define who will see them – all of that can easily be done by altering the settings.

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Social Networks

SeatID supports the login through Facebook and LinkedIn. In the future, SeatID will add additional social networks.

No Integration to any Backend System

SeatID does not require any integration with the website’s back-end systems. The SeatID widgets collect information from the website and attach it to social elements. There is no need to transfer any personal information to SeatID. Addition of SeatID to the website takes only a few minutes and is essentially the same as adding widgets to the website.

API Integration

SeatID allows advanced customers to build their own UI on top of SeatID’s web services.

Industries

SeatID supports five industries with their specific needs:

Smart Matching Engine

SeatID developed a smart matching engine that searches for the best matches in real-time. The engine sorts the faces in the widget and learns about user’s preferences as users keep on using the system.

 

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Social Seating Applications

 

SeatID for Travel

Airlines and Travel Websites can socialize the online airline ticket purchase process and allow airline passengers to choose a flight and a seatmate based on their social network profiles.

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SeatID for Stadiums

Stadiums, Sport Clubs and Online Ticket Sellers can socializes the online ticket purchase process and allow sport fans to choose a seating zone while looking at friends or people with shared interests, all based on their social network profiles.

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SeatID for Online Ticket Sellers

Theatres, Cinemas and Online Ticket Sellers can socialize the online ticket purchase process and allow their customers to choose a show, a venue and a seat while looking at friends or people with shared interest, all based on their social network profiles.

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SeatID for Hotels

Hotels can socialize the online booking process and allow users to choose a hotel and a room based on information that comes from social network profiles.

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SeatID for Trains

Train Operators can socialize the online train ticket purchase process and allow train passengers to choose a train and a seatmate based on their social network profiles.

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