You know how it always happens when you get back from the coffee shop, and find out your colleague was just in the neighborhood having lunch right next door?? “How could we have missed each other?!?”
Or how about when you meet an old colleague of yours by chance, and start talking about your work just to discover you both have interest in a joint business endeavor?
We’re always looking for company
It’s just so much nicer to have your coffee with a colleague who just happened to pass by, or meet-up with a friend who happened to be in the neighborhood…
Whether we’re lonely and in need of some company, or whether we’re just feeling social, wouldn’t it be great to know whom of our friends or colleagues is nearby? Imagine you could give that to your customers.
What if you could show your customers they’re surrounded by people they know, and make them feel a little less lonely, and a little more business-adventurous?
That’s what Social WiFi is all about. It offers your clients the opportunity to better their stay by enhancing their social experience with your brand.
By encouraging social engagement within your clients with Social WiFi, you both benefit your business and gain a happier customer.
What’s in it for your customers?
Social WiFi richens your customer’s online experience; it makes it fun on the one hand, and encourages business networking on the other. It’s a critical tool for customer satisfaction because it combines online social access along with on-location social engagement, thus creating a unique customer/user experience.
In fact, Social WiFi is a different way of thinking about customer service all together: Is there anything better than allowing your customers to enjoy themselves, whether it’s leisure-time or during work? Social WiFi does exactly that. It offers your customers the opportunity to experience every moment of their day in a social context, being able to share their moments with their friends or colleagues, both online and on-location. It makes it more interesting and more fun.
What’s in it for your business?
- Customer loyalty. It’s clear that customer satisfaction is in your best interest. But Social WiFi does more than just enhance your customer’s online experience and satisfaction. It actually creates loyalty within your customers, compelling them to actively use you as a leverage in their business and social networking.
- Upgrading your personal-based marketing strategies. Social WiFi allows you to use permission-based user data to upgrade your future marketing strategies and campaigns. It personalizes your marketing efforts down to the most detailed aspects. So in fact, by redirecting your business’ standard sign-in webpage to a dedicated social log-in webpage, you actually open-up a world of new business-development opportunities.
The ultimate result is a content customer using your social WiFi services to network and socialize, while allowing you to use their permission-based user data to promote your business!
Social WiFi essentially combines online social experience with on-location socializing. Or in other words- It’s the essence of social and business networking.
How does it Work?
When connecting to WiFi hotspots or access points, guests are often required to sign into a dedicated corporate web page. When SeatID’s Social WiFi is deployed, following sign-in, users are redirected to a web page that provides them with the option to opt-in with their social network profiles, such as Facebook, LinkedIn, Google+ and Twitter, and see which of their friends and colleagues are in the area. Guests can also receive periodic email updates and notifications regarding additional people from their network who have just logged in.
Implementation is easy and takes only a few hours.